Privacy policy

CONSUMER PROTECTION ACT 68 OF 2008

eDUKA.Africa is a ecommerce site that was established in 2023. The company's mission is to provide a safe, secure & seamless online shopping experience to Africans, allowing them to shop for a wide range of products from the comfort of their homes, with that also aiming to address customers' needs by selling quality products at competitive prices, and providing courteous services online. To this end, eDUKA.Africa acknowledges and supports the Consumer Protection Act, which aims to promote a fair, accessible, and sustainable marketplace for consumer products and services.

As a consumer, it is important to understand what the Consumer Protection Act entails and what your rights are. The Act has reinforced nine rights for consumers, which include the right to equality in the consumer market, the right to privacy, the right to choose, the right to disclosure of information, the right to fair and responsible marketing, the right to fair and honest dealing, the right to fair, just and reasonable terms and conditions, the right to fair value, good quality and safety, and the right to accountability by suppliers.

At eDUKA.Africa , the customer always comes first, and the company strives to uphold the principles of the Consumer Protection Act in all its dealings with customers.

Should you have any concerns or complaints, you can contact eDUKA.Africa or send an email. The company promises to address your concerns as efficiently as possible, in a professional manner.